Insite’s focus is to help companies improve performance across several department areas including customer experience, sales, contact centers, claims, underwriting, back office processes, IT tech support, finance, and collections. We are an authority in providing practical solutions with industry specific applications, taking best practices from a wide portfolio of experience and applying them where our clients are having blindspots.
As performance improvement experts in companies, we are passionate about understanding an organization’s urgent priorities for its operations, tailoring an engagement approach to their unique operating environment, executing with precision, and delivering tangible results. Our work is focused on human operations work environments including contact centers, claims, underwriting, back office processes, IT tech support, finance, sales, and collections. At the end of the day, we help companies achieve their critical performance objectives!
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Insite’s Implementation Workshops are paired with our training services to extend the knowledge from the classroom into real life scenarios. LEARN MORE