Are you maximizing your contact center?

Many company leaders are starting to view their contact centers as more than cost centers. They understand contact centers are key to providing a truly positive customer experience. Some companies are taking this a step further by not only viewing contact centers as an integral part to increasing customer satisfaction, they are leaning on their contact centers to grow revenue further by turning them into sales centers. In the infographic below, are 8 tips to assist with this process.

 

2017-09-25T14:57:12+00:00