Setting your new technology up for success In our modern-day business environment, consumers expect fast-paced service and workers expect easy-to-use technology that allows them to excel in their work. Technology is always evolving, so businesses oftentimes must choose between upgrading current systems or investing in completely new systems. While it is a great enabler, technology must align with your complete vision before you make a purchase. When our clients go through this process, here are 4 items we’ve learned while helping them along [...]
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So far Elisabeth Marrone has created 32 blog entries.
Are Work at Home Agents Much Happier? Many people believe that working at home will make them much happier as the convenience is second to none. However, there are several challenges agents face in the work at home environment which could significantly offset the perks of working at home: Lack of Leadership Lack of Communication Limited face to face interactions with their co-workers Difficult New Hire Process Technology requirement hurdles While it is nice to work in the comfort of home, we see many [...]